Job Description

As the Customer Service Representative, you will be the primary point of contact for our members. You will be responsible for processing member account inquiries and interacting with members to address account questions. In this role you will also be required to perform collections procedures, create service orders, calculate, and post payments.

Qualifications

Required:

• A high school diploma, GED, or equivalent education.
• Minimum of 2 years customer service experience.

Preferred:

• Associate degree in business, accounting, or related field.
• Knowledge of electricity and electrical components, billing, and collections.

Additional Information

What’s in it for you!

• The starting pay for this position is $19 to $23 per hour, based on qualifications and experience. With significant growth potential, there are opportunities for advancement and increased earnings, with the potential to reach an annual salary up to $60,000.
• Medical, dental, and vision insurance.
• Health Savings Account with company contribution.
• Immediate eligibility for paid time off.
• 10 paid holidays.
• National discounts.
• On-site fitness center.
• Life, short-term disability, and long-term disability insurance.
• Fully funded pension.
• Traditional 401K and Roth 401K programs with a company match.