Customer Service Representative - Lifeguard - Swim Instructor

British Swim School of North Broward

Customer Service Representative - Lifeguard - Swim Instructor

National
Part Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Training & development

    The British Swim School of North Broward is looking for a part-time swim instructor and customer service representative to service both our Coral Springs and Sunrise locations. The best candidate will have great customer service skills, knowledgeable and efficient on the computer and a quick learner in our swim school database program. Candidate must have experience working with children and know basic swim techniques.

    The Position: This position entails working poolside at our swim school and plays a critical role in providing an excellent customer experience to our swim families. The role will also serve as a swim instructor and lifeguard.

    Your Typical Responsibilities:

    Setting up and breaking down the pool deck area before and after each shift.

    Checking water chemistry and temperature prior to swim lessons.

    Welcoming students and parents/guardians to the pool deck area.

    Answering customers' questions about their account, their child’s progress, or about the program.

    Assist swim instructors and managers when needed during swim lessons.

    Light office duties such as answering phones, customer communication and database entries.

    Minimum Qualifications:

    Excellent interpersonal communication and organizational skills.

    Have a responsible and professional demeanor.

    Computer literate.

    Bi-lingual a plus.

    Preferred Qualifications:

    1+ years of customer service experience.

    Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.

    Compensation and Benefits (dependent on the franchise owner):

    Competitive pay based on experience.

    Paid training.

    Flexible schedules - shifts are 3-4 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-7 pm and on weekends during the morning hours.

    About Us: "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

    Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.