Customer Service Representative/Manager in Training (MIT)

Midas - AMG Enterprises

Customer Service Representative/Manager in Training (MIT)

Stratford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Paid time off

    Motivated to win? Want to work in a place you can grow? Enjoy talking to people and making them smile? You found the right place! Midas is looking for the next generation of leaders! Our Manager in Training program will provide with the skills you need to win professionally and personally!

    • Leadership
    • Customer Experience
    • Sales

    Responsibilities

    As a Midas Customer Service Representative, you will be performing the following duties:

    Deliver exceptional customer service while listening and consulting with customers

    Following up with customers, services requested, estimated completion times etc.

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

    Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

    Maintain inventory counts

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications - (No Automotive Experience Required)

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license