Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

MOBI Technologies is looking for a motivated and tech-savvy Customer Service Agent to join our growing team. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment focused on smart health, baby, and connected technology products.

Responsibilities:

Provide outstanding customer support via phone, email, and chat

Assist customers with product setup, troubleshooting, and general inquiries

Resolve customer concerns professionally and efficiently

Guide customers through app connectivity and smart device features

Work closely with internal teams to ensure customer satisfaction

Maintain accurate records of customer interactions and resolutions

Help improve customer experience through feedback and support insights

Qualifications:

Excellent communication and phone skills

Friendly, patient, and solution-oriented personality

Tech-savvy with the ability to learn connected products and apps quickly

Strong problem-solving and troubleshooting abilities

Organized and able to multitask in a fast-paced environment

Previous customer service experience preferred

Experience with smart home, health tech, or baby products is a plus

What We Offer:

Competitive pay

Benefits package

Growth opportunities within the company

Supportive and energetic team environment

Opportunity to work with innovative smart health and baby technology products

Join MOBI and help customers experience smarter health, wellness, and parenting solutions every day.