Benefits:

Free uniforms

Opportunity for advancement

Training & development

Customer Service Representative

Location: West Palm Beach, FL Schedule: Monday - Friday (8am - 4:30pm) Hourly Rate: $15 Pay Frequency: Monthly

About Us: Nepa Wholesale, established in 2009, is a premier distributor of e-cigarettes, tobacco, and related products located in West Palm Beach, FL. We are seeking motivated, punctual individuals to join our expanding team.

Responsibilities:

Answer customer inquiries via phone, email, and in-person

Provide accurate information and timely solutions

Manage and resolve customer complaints efficiently

Maintain detailed records of customer interactions and transactions

Process orders, forms, and requests

Coordinate with internal departments

Qualifications:

High School Diploma

Previous customer service experience required

Excellent communication skills in English (bilingual in Spanish or Hindi is a plus)

Proficient in computer skills, including data entry

Ability to handle high call volumes professionally

Experience working in a C-store, vape shop is a plus

Requirements:

Valid Driver’s License

Background Screening

E-verification eligibility

Must reside within a 20-mile radius of West Palm Beach, FL