Customer Service Representative

Pest Hunters/Humbug Holiday Lighting of Tyler/Palestine

Customer Service Representative

Tyler, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Training & development

    Be the Voice of Pest Hunters/Humbug Holiday Lighting — Deliver Service That Builds Loyalty

    About Pest Hunters/Humbug Holiday Lighting

    At Pest Hunters/Humbug Holiday Lighting, we believe we’re not just in the mosquito business — we’re in the loyalty business. We help homeowners enjoy their yards again through mosquito, flea, and tick control treatments while building strong, lasting relationships with our customers.

    Our team is passionate about creating a remarkable experience with every interaction. We value teamwork, integrity, communication, and fun. If you’re dependable, friendly, and love helping people, we’d love to have you on our team.

    Why You’ll Love Working Here

    Competitive hourly pay with bonus and commission potential

    Flexible scheduling

    Career growth opportunities in leadership, sales, or operations

    Fun, collaborative culture focused on communication and accountability

    What You’ll Do As a Customer Service Representative, you’ll be the friendly, reliable connection between our customers and our field team. You’ll:

    Respond promptly to phone calls, emails, and chat messages

    Support scheduling, billing, and service inquiries

    Deliver professional, empathetic communication that reflects our values

    Help coordinate service appointments and follow up with customers

    Perform administrative tasks and data entry accurately and efficiently

    Multi-tasking to assist technicians and customers meet all needs

    What We’re Looking For

    Excellent verbal and written communication skills

    Comfort with computers, email, and web-based tools

    Positive, patient, and detail-oriented attitude

    Strong time-management and multitasking skills

    Team player who enjoys connecting with people

    Can work consistently alone

    Must be at least 18 years old

    You Might Be a Great Fit If You Have

    Experience in pest control, landscaping, construction, or maintenance

    Managed small teams or trained others in any setting

    Customer service or delivery driving experience (Uber, DoorDash, Amazon, etc.)

    A passion for leading others and taking ownership of results

    Company Overview

    At Pest Hunters/Humbug Holiday Lighting of Tyler/Palestine, we’re not just in the pest business; we’re in the loyalty business. We build long-term relationships with homeowners by protecting what matters most — their peace of mind and outdoor enjoyment.

    Our team provides safe, effective mosquito, flea, tick, and pest control services that help families take back their yards. We believe in hard work, positive energy, and doing right by our customers. When we focus on people and service, everything else falls into place.

    If you’re dependable, enjoy working outdoors, and take pride in helping others, this is a place where you’ll thrive.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Pest Hunters/Humbug Corporate.