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Customer Service Representative

Resmart LLC

Customer Service Representative

Fort Worth, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Position: Part-time Customer Service Representative (20-24 hours per week)

    About the company:

    Leading company in the distribution of thermoplastics, committed to excellence and innovation. We value our team and promote a dynamic and collaborative work environment, with opportunities for growth and professional development.

    Location:

    Fort Worth, TX

    Position requirements:

    · Serves as the primary contact from Order to Cash cycle.

    · Preferred previous experience as Customer Service Representative at a distribution company or similar positions.

    · Experience as supply chain contact from end-to-end shipment to invoice.

    · Process day-to-day orders in ERP that comply with agreed terms and conditions.

    · Preferred previous experience with Epicor ERP or similar systems.

    · Intermediate knowledge of Microsoft Office.

    Job responsibilities:

    · This position requires interaction with sales engineers and customers.

    · Receive, process, and follow up on customer requirements.

    · Review and validate shipment documents and deliver it to the proper departments.

    · Daily tasks ranged from order management, updating quantities, ship dates, delivery address, etc.

    · Coordinate shipments and transit of materials until their arrival with the client.

    · Manage and update internal database according to the internal ERP system.

    · Collaborate in sales logistics and product distribution.

    · Contribute to other tasks specific to the area, within the framework of their responsibilities and abilities.