Customer Service Representative

Rocket Marketing LLC

Customer Service Representative

Greenville, NC +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Flexible schedule

    Training & development

    Benefits/Perks

    Competitive Compensation

    Career Growth Opportunities

    Job Summary

    We are seeking a Seasonal Tax Professional to join our team. In this role at Liberty Tax, you will prepare clients' tax filings and advise them on strategies to maximize savings and make sound financial decisions. Liberty Tax offers the tax training you need to be successful. The ideal candidate is detail-oriented, highly organized, friendly, computer savvy and is able to remain calm under pressure. No matter your work background or experience level we encourage you to apply.

    Responsibilities

    One-on-one tax interviews with clients to record data including personal information and earnings

    Prepare complete and accurate tax returns

    Maintain confidentiality of documentation

    Meet personal and team quotas

    Attend trainings to maintain up-to-date skills and knowledge

    Must meet all other IRS and applicable state requirements

    Qualifications

    High school diploma/GED

    Excellent phone and verbal communication skills

    Comfortable using computers and customer management software

    Understanding of active listening techniques

    Highly organized with the ability to prioritize projects and manage time effectively

    Ability to work well under pressure

  • Locations
    Greenville, NC • Jacksonville, NC