Job Description:

The contractor Customer Service Representative 3 position at the Arizona Department of Revenue is a customer-facing role focused on licensing. This role is responsible for directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, and money orders to taxpayer’s personal or business accounts, and also complete daily reconciliation and end-of-day balancing of assigned till. Responsibilities include assisting taxpayers, processing license applications and updates, and providing information on licensing laws, rules, and procedures.

This role requires in-person work at the Phoenix (8am - 5pm, Monday - Friday) office locations.

100% Onsite. Interviews will be onsite as well.

Required Skills: 2+ years in customer service, data entry, and at least a few months of cashiering.

Preferred Skills: Bilingual (Spanish Speaking)