Customer Service Representative

STRICKLIN & PORTER CONSTRUCTION LLC

Customer Service Representative

Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Training & development

    Position Overview: We are seeking an organized and client-focused Customer Service Representative to manage essential administrative tasks and serve as the welcoming face of our company. The ideal candidate thrives in a fast-paced environment, demonstrates excellent communication skills, and ensures seamless office operations.

    Key Responsibilities:

    Phone Management: Handle incoming and outgoing phone calls for multiple service verticals.

    Appointment Scheduling: Coordinate estimator appointments for landscaping, plumbing, tree, electrical and fence services.

    Record Management: Create contacts and opportunities for multiple service verticals, enter detailed notes, and maintain accurate records.

    Customer Interaction: Greet customers warmly and professionally.

    Qualifications:

    Previous experience in customer service/scheduling role preferred.

    Proficient in Google Workspace.

    Strong organizational skills and attention to detail.

    Excellent verbal and written communication abilities.

    Positive attitude and ability to multitask in a busy environment.

    Why Join Stricklin & Porter?

    Competitive salary

    Opportunity to work on a diverse range of projects

    A collaborative team environment with growth potential