Benefits:

401(k)

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

We are seeking a dependable and experienced Dispatcher to join our team. The ideal candidate will have strong communication skills, the ability to manage a high volume of calls, a professional positive attitude, and experience in the trades with knowledge of ServiceTitan or similar software.

Qualifications

Prior customer service experience required

Knowledge of the electrical/service trade required

Experience with ServiceTitan strongly preferred or similar software

Strong organizational and multitasking skills

Ability to handle scheduling, dispatch coordination, and customer inquiries efficiently

Key Responsibilities

Answer incoming phone calls, emails, and messages promptly

Assist customers with questions about services and scheduling

Resolve customer concerns in a professional and timely manner

Schedule appointments and update calendars

Enter and maintain accurate customer information in the system

Process payments and invoices

Process permits

Follow up with customers to ensure satisfaction

Communicate effectively with team members and management

Benefits

Competitive pay and growth opportunities

Paid time off

Health insurance, vision, and dental

401K opportunities

If you thrive in a fast-paced environment and enjoy supporting customers, we'd love to hear from you!