Customer Service Representative - Seasonal

Maine Lobster Now

Customer Service Representative - Seasonal

Saco, ME
Full Time
Paid
  • Responsibilities

    Not a remote position. Job starts Nov 17th and ends Jan 9th

    Our Company:

    Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have been highlighted for case studies by Google, Shopify, and USA today. We are a leader in our market.

    Description:

    We’re seeking a versatile and motivated Sales & Pricing Associate to join our in-office team full-time. This role blends customer-facing sales responsibilities with strategic corporate account management and pricing coordination.

    What You’ll Do:

    Inbound Phone Sales

    • Answer incoming calls and assist customers with product questions, order placement, and general inquiries
    • Convert leads into sales by providing a great customer experience and recommending the right solutions
    • Navigate our order system to enter and manage transactions efficiently and accurately

    Corporate & B2B Sales

    • Build and maintain relationships with corporate clients, handling custom orders, bulk inquiries, and ongoing account needs
    • Collaborate with fulfillment and operations teams to ensure smooth execution of large and recurring orders
    • Respond to new business inquiries and help drive growth in our B2B sales channel

    Physical Demands:

    • Able to sit and/or stand for the duration of the shift
    • Able to use a keyboard, headset, and computer monitor for the duration of the shift
    • Must be able to lift up to 15 pounds at times.
    • Must be able to type 30 words per minute

    Seasonal Benefits:

    • Store discounts
    • Relaxed fun atmosphere
    • Weekly paid company lunches
    • A way to get to know the staff and company for future opportunities.
    • Networking opportunities.