Customer Service Representative

Serpe Insurance Agency

Customer Service Representative

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Short and Long Term Disability

    Simple IRA

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Personal Lines Insurance Customer Service Representative

    We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, and other personal insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries.

    Responsibilities:

    Assist clients with policy questions, endorsements, renewals, and billing

    Process policy changes and issue certificates and documents

    Communicate with insurance carriers and representatives

    Maintain accurate client records and deliver prompt, professional service

    In Lincoln Park office full time 5 days a week

    Qualifications:

    Customer service or insurance experience preferred

    Property & Casualty license required

    Knowledge of AMS Client Management System

    Strong communication, organization, and multitasking skills

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.