Benefits:
401(k)
401(k) matching
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Customer Service Representative – Relationship & Growth Focused | Print & Marketing
Sir Speedy | Longwood, FL $18.00–$22.00/hr
If selected for an interview, you'll be asked to complete a formal employment application. Applicants who do not submit a resume will not be considered.
About Us
Sir Speedy Longwood is a locally owned, nationally recognized printing, signage, and marketing company serving Central Florida businesses for more than 35 years.
Our customers range from museums and nonprofits to contractors, manufacturers, healthcare organizations, and real estate firms. We believe exceptional customer service, quality products, and strong relationships are what set us apart.
If you enjoy solving problems, building relationships, and working in a fast-paced environment where every day is different, we'd love to meet you.
What You'll Do
Greet customers in person, by phone, and email
Manage customer projects from quote through delivery
Learn customer goals and recommend the best print and signage solutions
Prepare quotes, invoices, and work orders
Coordinate with production to ensure jobs are completed accurately and on time
Guide customers through proof approvals
Keep customers informed on project status and timelines
Build long-term customer relationships that generate repeat business
Identify opportunities to recommend additional products and services
Package and ship completed orders (FedEx, UPS, USPS)
Help maintain office and shipping supplies
What Success Looks Like
Customers ask for you by name
Orders are accurate and organized
Production receives complete, clear job information
Customers stay informed throughout every project
You naturally identify opportunities to add value
What We're Looking For
Service-first attitude with excellent communication skills
Strong organizational skills and attention to detail
Ability to manage multiple projects and deadlines
Professional, dependable, and accountable
Comfortable discussing pricing and product options
Strong computer skills
Willingness to learn print products, materials, and software
Preferred Experience
3+ years of customer service experience
Print, copy, signage, or marketing industry experience is a plus
Experience with quoting or order management systems is helpful
Pay & Benefits
$18.00–$22.00 per hour (based on experience)
Health insurance
Dental insurance
401(k) with company matching
Paid time off
Paid training and professional development
Why Join Sir Speedy?
Build lasting relationships with customers—not just process orders.
Work on a wide variety of interesting print, signage, and marketing projects.
Join a supportive team that values quality, accountability, and continuous growth.
Make a direct impact on customer satisfaction and the success of a respected local business.
Job Type: Full-time Work Location: In person