Customer Service Representative - State Farm Agent Team Member

Jim Walsh - State Farm Agency

Customer Service Representative - State Farm Agent Team Member

Wilmington, DE
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    About our Agency: I graduated from West Chester University and have built a career rooted in family, community, and service. Before becoming a State Farm agent 10 years ago, I worked in my family’s legal supplies business, where I learned the value of hard work and taking care of people. Outside of the office, I’ve been a longtime husband, father, and now grandfather, and I’ve enjoyed giving back to the community through 15 years of coaching youth football.

    Today, I lead a close-knit team of 4, where we focus on creating a supportive, professional, and rewarding environment. We’re looking for candidates who want to be part of a small but strong team that values relationships, growth, and making an impact both in the office and in the community.

    Position Overview:

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities:

    Establish customer relationships and follow up with customers, as needed.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

    Requirements:

    Interest in marketing products and services based on customer needs

    Excellent communication skills - written, verbal and listening

    People-oriented

    Detail oriented

    Proactive in problem solving

    Able to learn computer functions

    Ability to work in a team environment