Benefits:

Make a meaningful impact by helping clients protect what matters most

Supportive and collaborative team environment

Opportunities for professional development and career advancement

No Nights

No Weekends

Internal Promotions

Paid Training and CE Credits

Mentorship program

Competitive salary and benefits package

About the Role

As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support. You will assist with inquiries, process claims, and ensure our clients have a positive experience with their insurance needs.

Key Responsibilities

Respond to customer inquiries via phone, email, and in-person

Assist clients with policy information, claims processing, and billing questions

Provide accurate and timely information to clients regarding their insurance coverage

Resolve customer issues and complaints with professionalism and efficiency

Maintain detailed and accurate records of customer interactions and transactions

Qualifications

Minimum of 1 year of customer service experience, preferably in the insurance industry

Strong communication and interpersonal skills

Excellent problem-solving abilities and attention to detail

Proficiency in Microsoft Office Suite and customer service software

Active insurance license in OK (preferred but not required)

If you're passionate about insurance and committed to delivering outstanding customer service to clients, we'd love to hear from you! Join us in helping our clients protect what matters most!