Benefits:

Dental insurance

Health insurance

Vision insurance

The Drain Surgeon Plumbing Company is seeking a customer service representative. Our company currently consists of 9 Full-Time Plumbers and 1 Office manager. We are a family-owned and are a 24/7 plumbing company, Opened Monday -Friday 7:30am-4pm (office hours) plus after hours.

We are proud to offer a wide range of plumbing services to the community of Augusta and surrounding areas.

Our community expects world-class customer service and consistency from our front-desk staff so they can trust those who are servicing there homes. We pride ourselves on being able to maintain our excellent reputation in our community.

We are looking for an experienced, team oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of The Drain Surgeon. Our customer service representative is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued.

The role of Lead CSR is available to the right candidate. This position reports directly to the Office Manager and includes the responsibilities adapting customer service protocols to meet our customers plumbing needs.

WHAT YOU LL NEED TO Succeed:

Reliability

Attention to detail

Enthusiasm, energy and a positive attitude

A strong desire to educate and build solid relationships with customers

Excellent communication skills

Team Mindset

Minimum 1-2 years of Customer Service Experience

WHAT WE OFFER:

Medical, dental and vision insurance

Paid Time Off

A workplace that focuses on providing the best for its customers and team members. We take great pride in our Team, Culture, and Team Engagement and Retention.

Job Type: Full-Time (11:00am - 7:00pm)

Pay Range Starts at: $17.00/hour dependent on experience

We look forward to meeting you!

Work Location: Augusta, GA

Job Type: Part-Time

Pay: $17 per hour

Expected hours: 40 per week

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday

Answer after hours calls weekdays and weekends as needed

Ability to commute/relocate:

Augusta, GA 30909

Experience:

Customer Service: 1 year Location: In person