Customer Service Representative

Top Dollar Car

Customer Service Representative

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Join us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry. Our team is dedicated to exceeding customer expectations at every opportunity, and we're searching for individuals who are equally passionate to join us in this pursuit.

    What We Offer:

    Comprehensive paid training to set you up for success

    Monthly performance bonuses

    Full benefits package including health, dental, and vision coverage

    Balanced 5-day work week with Sundays off

    Exclusive discounts on vehicles, services, and parts

    Exciting opportunities for career advancement within our expanding organization

    Experience a dynamic work environment with a leadership team that truly cares about your growth

    What We're Looking For: Our sales department is expanding, and we're seeking driven individuals who are eager to achieve their goals. While automotive experience is a bonus, it's not required. If you have a background in Call Center, Customer Service, or Retail Sales, and you're looking to take the next step in your career, we want to hear from you!

    Responsibilities:

    Handle a high volume of inbound customer inquiries via phone, email, text, and chat

    Respond promptly to all inbound lead requests

    Act as a bridge between customers and our buying team

    Support in generating reports and maintaining logs

    Proactively identify opportunities to deliver exceptional customer experiences

    Qualifications:

    Previous call center experience is advantageous

    Flexibility to work weekends

    Excellent phone, organizational, written, and oral skills

    Ability to instantly build rapport with clients with a friendly but professional demeanor

    Positive Attitude

    Good verbal and written communication skills

    Self-motivation and self-sufficient

    Job Type: Full-time

    Salary: $17.00 - $22.00 per hour + Commission

    Expected hours: 40 per week

    Benefits:

    Dental insurance

    Employee discount

    Flexible schedule

    Health insurance

    Paid time off

    Vision insurance

    Job Type: Full-time

    Benefits:

    Dental insurance

    Employee discount

    Flexible schedule

    Health insurance

    Paid time off

    Vision insurance

    Schedule:

    8 hour shift

    Work Location: In person