Benefits:

Health insurance

Paid time off

401(k)

401(k) matching

Competitive salary

Employee discounts

Job Summary

Van's Home Center is looking for a full-time Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our company through daily contact with customers and other vendors. You will be responsible for addressing varying customer inquiries. Exemplifying our code of values, you show professionalism, respect and courtesy to those you come in contact with daily. This position is right for you if you are self-motivated, energetic, enjoy helping people, and you can stay calm, and provide clear, helpful direction and solutions if customers become frustrated. Ideally, you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities:

Receive incoming calls in a professional and courteous manner

Tracking purchase orders and proactively updating customers on the status of their order

Notifying customers who are picking up from our store that their order has arrived and schedule pick-up of their order

Complete necessary paperwork (pick tickets, etc.), return customer calls, and respond to customer inquiries

Assisting members of the Customer Service team as needed per the direction of the Customer Service Manager

Qualifications:

Minimum two years Customer Service experience

High School Diploma

Strong written and verbal communication skills

Detail-oriented with strong computer skills

Positive Attitude

Team player who can work independently

Able to plan workload efficiently and independently

Benefits/Perks

Health Insurance

401K With Company Match

Paid vacation after 6 months of employment

Employee discount

Opportunities for growth and pay raises

Great working environment with a family owned company

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.