Benefits:

Employee discounts

Opportunity for advancement

Paid time off

Customer Service Representative (Full-Time) Giordano Garden Groceries | Philadelphia, PA

Giordano Garden Groceries, a family-owned wholesale produce distributor based in Philadelphia, is looking for a friendly, reliable Customer Service Representative to join our growing team.

This role is ideal for someone who enjoys working with customers, stays organized under pressure, and thrives in a fast-paced environment. You’ll play an important role in supporting daily operations and maintaining strong relationships with our long-standing customers.

Key Responsibilities

Provide excellent customer service in person and over the phone

Enter and process customer orders, changes, and returns accurately

Answer customer questions about products, availability, and order status

Resolve issues quickly while maintaining a professional and helpful attitude

Maintain organized records including invoices, delivery slips, and driver logs

Assist with general administrative tasks and office organization

Support day-to-day operations to keep workflow running smoothly

Qualifications

1–2 years customer service experience preferred, however we will teach you all you need to know!

Produce or food distribution knowledge is a plus

Strong communication and phone skills

Organized with strong multitasking ability

Detail-oriented with accurate data entry and typing skills

Experience with QuickBooks, Excel, and Microsoft Office preferred

Schedule

This position is for an evening schedule and requires availability for weekends and rotating holidays.

Typical schedule will be Thursday–Monday, approximately 3:00 PM – 11:00 PM / 12:00 AM, with Tuesday and Wednesday off.

Why Join Us?

Supportive family-owned business environment

Opportunity to grow with a stable, expanding company

Work with a team that values reliability, professionalism, and great service

Interested? Apply today and become part of our team at Giordano Garden Groceries.