Customer Service Representative, Wholesale Produce Supplier

GIORDANOS GARDEN GROCERIES LLC

Customer Service Representative, Wholesale Produce Supplier

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Opportunity for advancement

    Paid time off

    Customer Service Representative (Full-Time) Giordano Garden Groceries | Philadelphia, PA

    Giordano Garden Groceries, a family-owned wholesale produce distributor based in Philadelphia, is looking for a friendly, reliable Customer Service Representative to join our growing team.

    This role is ideal for someone who enjoys working with customers, stays organized under pressure, and thrives in a fast-paced environment. You’ll play an important role in supporting daily operations and maintaining strong relationships with our long-standing customers.

    Key Responsibilities

    Provide excellent customer service in person and over the phone

    Enter and process customer orders, changes, and returns accurately

    Answer customer questions about products, availability, and order status

    Resolve issues quickly while maintaining a professional and helpful attitude

    Maintain organized records including invoices, delivery slips, and driver logs

    Assist with general administrative tasks and office organization

    Support day-to-day operations to keep workflow running smoothly

    Qualifications

    1–2 years customer service experience preferred, however we will teach you all you need to know!

    Produce or food distribution knowledge is a plus

    Strong communication and phone skills

    Organized with strong multitasking ability

    Detail-oriented with accurate data entry and typing skills

    Experience with QuickBooks, Excel, and Microsoft Office preferred

    Schedule

    This position is for an evening schedule and requires availability for weekends and rotating holidays.

    Typical schedule will be Thursday–Monday, approximately 3:00 PM – 11:00 PM / 12:00 AM, with Tuesday and Wednesday off.

    Why Join Us?

    Supportive family-owned business environment

    Opportunity to grow with a stable, expanding company

    Work with a team that values reliability, professionalism, and great service

    Interested? Apply today and become part of our team at Giordano Garden Groceries.