Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Flexible schedule

Free uniforms

Training & development

About the Role:

We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.

Responsibilities:

Handle incoming customer inquiries and provide information about our services

Schedule appointments for our plumbing and drain services

Assist with billing and invoicing inquiries

Follow up with customers to ensure satisfaction

Maintain accurate customer records and documentation

Requirements:

Previous customer service experience

Excellent communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Proficient in using customer service software and tools

Positive and professional demeanor

Familiar with Service Titan

Strong knowledge of Microsoft suite (Excel, Word, Powerpoint)

About Us:

bluefrog Plumbing + Drain of Boynton Beach FL prides itself in providing top-notch plumbing and drain services to the Boynton Beach, FL area. Our commitment to customer satisfaction and our friendly, professional team make us a trusted choice for plumbing needs. We offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.