Customer Service Representative

bluefrog Plumbing + Drain of Boynton Beach FL

Customer Service Representative

Boynton Beach, FL
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    About the Role:

    We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.

    Responsibilities:

    Handle incoming customer inquiries and provide information about our services

    Schedule appointments for our plumbing and drain services

    Assist with billing and invoicing inquiries

    Follow up with customers to ensure satisfaction

    Maintain accurate customer records and documentation

    Requirements:

    Previous customer service experience

    Excellent communication and interpersonal skills

    Ability to multitask and prioritize in a fast-paced environment

    Proficient in using customer service software and tools

    Positive and professional demeanor

    Familiar with Service Titan

    About Us:

    bluefrog Plumbing + Drain of Boynton Beach FL has been providing top-notch plumbing and drain services to the Boynton Beach, FL area for over 10 years. Our commitment to customer satisfaction and our friendly, professional team make us a trusted choice for plumbing needs. We offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.