Benefits:

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Location: Natchitoches, LA

Job Type: Part-Time

Position Overview:

We are seeking a reliable and customer-focused Customer Service Representative to join our dry-cleaning team. This position requires strong customer service skills as well as the ability to safely operate a company van for pick-up and delivery of customer garments and items to and from the store. The ideal candidate will be friendly, organized, detail-oriented, and hold a valid driver’s license.

Key Responsibilities:

· Greet and assist customers professionally and courteously.

· Receive, tag, and process incoming dry-cleaning and laundry orders accurately.

· Handle customer inquiries, complaints, and special requests in person or by phone.

· Maintain cleanliness and organization of the front counter and work area.

· Safely operate the company van to pick up and deliver garments/items to and from the store.

· Load, transport, and unload customer items while ensuring accuracy and care.

· Follow assigned delivery routes and schedules.

· Maintain accurate payments.

· Adhere to all traffic laws, safety regulations, and company policies.

· Assist with additional shop duties as needed.

Qualifications:

· High school diploma or equivalent preferred.

· Prior customer service experience required (retail, hospitality, or related field).

· Valid driver’s license.

· Ability to lift, carry, and transport items up to 50 lbs.

· Excellent communication and interpersonal skills.

· Strong organizational skills and attention to detail.

· Ability to work independently and as part of a team.

Work Environment:

• Combination of front-counter retail environment and driving duties. • Requires standing for extended periods and performing light to moderate physical activity.

Schedule & Compensation:

• Monday through Saturday/Store Hours