Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

About the Role:

Join our dynamic team at Allstate Insurance Agency - Koa Yukimura in Lihue, HI, as a Customer Service Representative! This exciting role offers the opportunity to help clients protect what matters most while providing exceptional service in a supportive environment.

Responsibilities:

Assist clients with inquiries about insurance products and services.

Process policy changes, renewals, and claims efficiently.

Provide accurate information regarding coverage options and pricing.

Build and maintain strong relationships with clients through effective communication.

Resolve customer complaints and issues with empathy and professionalism.

Collaborate with team members to enhance customer satisfaction.

Stay updated on industry trends and Allstate products to provide informed guidance.

Utilize CRM software to track customer interactions and follow-ups.

Requirements:

High school diploma or equivalent; college degree preferred.

Previous experience in customer service or insurance preferred.

Strong communication skills, both verbal and written.

Ability to multitask and work effectively in a fast-paced environment.

Proficient in Microsoft Office Suite and CRM software.

Must possess a valid Hawaii insurance license or be willing to obtain one.

Positive attitude and a passion for helping others.

Ability to work flexible hours as needed to meet customer demands.

About Us:

Allstate Insurance Agency - Devlin Yukimura has been serving the Lihue community for over a decade, providing reliable insurance solutions tailored to our clients' needs. Our commitment to exceptional service has earned us a loyal customer base, and our employees appreciate a collaborative and rewarding work environment that fosters growth and development.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.