Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of our business throughout the day

Responsibilities

As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as:

Deliver exceptional customer service while listening and consulting customers

Recording customers concerns, services requested and verifying customer information

Promoting shop service specials

Deliver and cash out repairs after completion

Keeping in tune with our companies’ vision, purpose, core values, and employee creed

Assist with maintaining inventory counts

Positively affect overall cleanliness and organization of the facility regarding the lobby area

Other duties as assigned

Qualifications

Excellent customer service skills

Good communication skills

Great organizational skills

Motivated and Teamwork minded

Ability to work a flexible retail schedule including weekends, evenings and holidays