Job Title: Customer Service

Reports To: ROCS Community Closet Lead

Job Summary: Support the daily operations of ROCS Community Closet Mitchell by receiving donations, preparing merchandise for sale, assisting customers, and maintaining a clean, welcoming retail environment.

Responsibilities • Accept and sort through all donations, separating good merchandise that can be made available to customers. • Always strive to increase income from the store. • Display and price all merchandise to be sold in the store. • Handle sales at cash register. • Have the store open at the advertised hours. • Keep the store and surrounding area neat, clean, and attractive. • Provide accurate end-of-day sales report and make deposit. • Model respectful interaction with staff, volunteers, customers, and donors. • Participate in staff meetings and trainings as needed. • Assists with other work responsibilities as assigned by the Community Closet Lead and/or Chief Executive Officer (CEO).

Minimum Qualifications • Ability to work with families and individuals in economic crisis. • Experience in the above job responsibilities desirable. • Ability to work as a team member and serve as a mature associate representative for the Rural Office of Community Services. • Ability and willingness to work effectively with diverse people and/or populations. • Ability to act in a kind and respectful manner at all times