Customer Service /Sales

Island Appliance Repair

Customer Service /Sales

Leland, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    401(k)

    Company parties

    Dental insurance

    As a Customer Service Representative, you are a key member of the team and represent our company on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

    Specific Responsibilities:

    Receive incoming calls in professional and courteous manner

    Perform marketing and sales functions to sell additional work and earn business

    Complete work orders, return customer calls, and respond to customer complaints

    Perform other duties as needed which may include cross-training in related positions

    Job Requirements:

    Minimum one year admin experience

    Strong written and verbal communication skills

    Detail-oriented with strong data entry skills

    Positive Attitude

    Team player who can work independently

    Benefits: Health, Paid Time Off, Paid Holidays, 401k, No nights or weekends.

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.