Customer Service Sales Representative

Deco West Inc

Customer Service Sales Representative

Las Vegas, NV
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Opportunity for advancement

    Training & development

    Glass and Growlers is hiring an on-site Customer Service / Sales Representative in Las Vegas.

    We print custom glassware and branded drinkware for events, teams, businesses, and retail. This is an entry-level inside sales and customer service seat. It is not graphic design and not commission-only sales.

    Pay: $18 to $20 per hour. Overtime after 40 hours in a workweek.

    What you will do

    • Answer inbound calls and emails
    • Quote custom print jobs and explain lead times honestly
    • Collect artwork, send proofs, and get written approval before we print
    • Require payment before we order glass or start production
    • Enter orders accurately and follow them through production and ship
    • Follow up on quotes that did not close
    • Work with production when a date, color, or stock issue comes up

    What this is not

    • A design job
    • A press operator job
    • Remote
    • Deco West wholesale account management

    Requirements

    • 1 or more years in customer service, inside sales, retail, or order entry
    • Clear written English
    • Comfortable asking for payment
    • Able to work on-site at 80 N. Mojave Rd., Las Vegas
    • Reliable and able to work shop hours Monday through Friday

    Nice to have

    • Spanish
    • Print, promo, apparel, or gift experience
    • Shopify, QuickBooks, or any order system

    Schedule Monday through Friday, shop hours.

    To apply Email william@decowest.com with your resume and a short note on a customer or order you handled from first contact through completion.