We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in inside sales and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Regularly meet with sales lead to receive the newest service and product knowledge • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Maintain customer accounts and update with new account information as needed • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Find patterns in customer complaints and bring them to the team for improvement Qualifications: • Display strong communication skills, active listening skills, and personal skills • Must have graduated high school, received a G.E.D. or equivalent • Strong knowledge of customer interface and interaction Compensation: $16 - $18 hourly

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