Customer Service & Sales Representative

Rg Management Group Inc

Customer Service & Sales Representative

Dallas, TX
Full Time
Paid
  • Responsibilities

    Job Type: Full-time Compensation: $17–$20/hour + performance-based bonuses

    About Us: We pride ourselves on delivering outstanding service and customized solutions to our clients. We're a growing company that values strong communication, teamwork, and professional growth. We’re currently looking for motivated individuals to join our team in a dual customer service and sales capacity.

    Job Summary: The Customer Service & Sales Representative plays a key role in assisting customers while also identifying opportunities to recommend products or services that best fit their needs. If you enjoy helping people and are comfortable with consultative selling, this role could be a great fit.

    Responsibilities:

    Respond to customer inquiries via phone, email, and in person

    Provide information about our services and help customers make informed decisions

    Build and maintain positive relationships with new and existing customers

    Educate customers on promotions, offers, and product/service benefits

    Maintain accurate records of customer interactions and sales

    Meet or exceed daily and weekly service and sales performance goals

    Collaborate with team members to improve processes and customer satisfaction

    Qualifications:

    High school diploma or equivalent required

    Previous experience in customer service, retail, or sales preferred

    Excellent communication and active listening skills

    Comfortable recommending products/services based on customer needs

    Goal-oriented with a positive and professional attitude

    Basic computer skills and attention to detail