Benefits:

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Location: Windsor Locks, CT Company: Limitless Electric, LLC Position: Full-Time in-office position

Limitless Electric is growing, and we’re looking for a dependable, organized, people-focused team member to help manage our customer experience from the first phone call through scheduling and follow-up.

This role is ideal for someone who communicates well, stays organized, enjoys helping people, and takes pride in making sure customers feel taken care of.

You’ll Be Responsible For:

Answering incoming customer calls

Responding to texts, emails, and online inquiries

Scheduling estimates, service calls, and installations

Confirming appointment details and customer information

Following up on estimates and open opportunities

Communicating schedule updates to customers

Collecting photos and project information before appointments

Maintaining accurate customer notes and records

Tracking lead sources

Helping ensure the right customer, address, phone number, date, and appointment type are entered correctly

Coordinating with electricians and field staff throughout the day

Helping customers understand the difference between estimates, diagnostics, and scheduled project work

Supporting the office with day-to-day administrative tasks

We’re Looking For Someone Who Is:

Friendly and professional

Excellent on the phone

Confident communicating with homeowners

Organized and detail-oriented

Comfortable with computers, texting, email, and scheduling software

Reliable and punctual

Able to follow processes and checklists

Comfortable handling multiple conversations at once

Able to stay calm when schedules change

Willing to take ownership of mistakes and solve problems

Focused on delivering an exceptional customer experience

Interested in growing with the company

What Matters Most to Us

At Limitless Electric, customer service is more than answering the phone.

We want every customer to feel that they are dealing with a professional company that communicates clearly, respects their time, and follows through on what we promise.

We are looking for someone who takes ownership of the customer experience and understands that small details matter.

Experience

Previous experience in any of the following is helpful:

Customer service

Scheduling or dispatch

Home-service companies

Electrical, HVAC, plumbing, or construction offices

Call centers

Sales support

Housecall Pro, ServiceTitan, or similar software

Home-service experience is preferred, but we are willing to train the right person.

Schedule

Monday–Friday Full-Time, In-Office Windsor Locks, Connecticut

This is not a remote position. Limitless Electric will provide the workstation, computer, and tools needed to perform the role.