Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Customer Service / Shipping Clerk

Dallas, Texas

Seniority Level: Mid-level

Industry: Construction, Building Materials

Employment Type: Full-time, on premise

Job Functions: Freight Logistics, Sales Support, Customer Service

We are a rapidly growing family-owned business that provides premium temporary surface protection in the US to the construction industry. We are looking for a Customer Service / Shipping Clerk to work in our Head Office and Distribution Center in Northwest Dallas.

Applicants Only - No Recruiters Please

Duties include, but are not limited to:

· Locate and negotiate reliable cost-effective freight services for domestic and international shipments.

· Prepare required shipping documents & book outbound freight

· Verify product quantities and that pricing matches purchase orders and invoices

· Always maintain a good flow of communication among co-workers

· Answering customer inquiries

· Assisting and supporting outside sales representatives

· Order entry, Order processing, and invoicing

· Providing quotes for new customers and upcoming projects/jobs

· General office tasks (filing, organizing, etc.)

· Administrative Support for various departments on an as-needed basis

Requirements:

· 1-2 years Shipping/Logistics experience (FTL, LTL, FCL, LCL, small packages, etc.) a must

· Understand trucking/shipping terminology

· Customer Service experience (or equivalent)

· Excellent communication, English language comprehension

· Information recall & Attention to detail are essential

· Basic understanding of US and North American map/geography a must

· High School Diploma or Equivalent

· Positive Attitude

· Punctual and reliable, available to work M-F 7:30-4:30 pm, on-premise

· People oriented, confident on the phone and in person

· Ability to multi-task and prioritize work appropriately is a must

· Bi-lingual (Spanish)

· Proficient in MS Office, including Excel, Word, Outlook

· Ability to pass a criminal background check and drug test

Preferred Experience:

· Construction, Flooring industry or a distribution background

· Salesforce / GoldFinch

· Family-owned and/or small business environment

Company offers competitive compensation and benefits package.