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Customer Service Specialist

Allstate Insurance Agency - Christopher Boyce

Customer Service Specialist

Bridgeport, WV
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Opportunity for advancement

    Paid time off

    Training & development

    Customer Service Specialist Location: Bridgeport, WV Company: Boyce & Associates

    Are you passionate about helping others and building strong relationships? Boyce & Associates is looking for a dedicated, personable, and charismatic Client Relations Specialist to join our team!

    Key Responsibilities:

    Answer inbound calls and assist clients with their inquiries.

    Build and maintain strong partnerships with clients.

    Manage client accounts, ensuring their needs are met efficiently.

    Onboard new clients and guide them through our service offerings.

    Taking payments on client accounts.

    Working side by side with our referral partners.

    Support the team in delivering exceptional customer service every day.

    What We Offer:

    Full-time, Monday-Friday schedule—enjoy your weekends off!

    Fun and lively work atmosphere with a supportive, family-oriented team, because work life balance is important to us.

    Bonus potential—your hard work pays off!

    Salary with opportunities for growth.

    Ongoing training and development to ensure your success.

    Qualifications:

    Strong communication and interpersonal skills.

    Ability to handle multiple tasks while maintaining attention to detail.

    A positive and outgoing attitude and willingness to learn.

    Experience in customer service or a related field is a plus, but not required—we provide on-the-job training!

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.