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Customer Service Specialist

Allstate Insurance Agency - Elaine Denslow

Customer Service Specialist

Bellevue, WA
Full Time
Paid
  • Responsibilities

    Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

    Established Insurance Agency in Bellevue is recruiting a Customer Service Representative to work with new and existing customers. Our focus is on the customer, helping them protect their family, home, car, and more. This is a great opportunity to be part of a team that values long term customer relationships, a productive and fun work environment, and personal career development.

    Overall Responsibility:

    This position is responsible for providing outstanding customer service for our established client base, assisting Account Managers in new business development, and office administrative tasks. Take care of policy changes, billing questions, claims and coverage questions, and office processes, while adding value to the customer experience.

    Bring your commitment to excellence, positive attitude, and your ability to work independently while supporting a team atmosphere.

    Employment contingent upon passing Washington State licensing in Property and Casualty.

    Qualifications:

    Prior sales experience or related background in customer service preferred

    A focus on customer satisfaction is required for success

    Outstanding phone and customer relationship skills

    Organization, prioritization, and multitasking skills

    Excellent oral and written communication skills as well as basic math proficiency

    Attention to detail required. All business must comply with guidelines and regulations

    PC skills: MS Word, Excel and Outlook. Most work done on company specific software – training will be provided.

    Willing to obtain necessary Property and Casualty license

    Confident, motivated individual who works well independently

    Benefits include:

    Comprehensive on-the-job training

    Medical, dental, and vision insurance

    Retirement savings plan

    Insurance license and insurance education expense reimbursement

    Paid vacation

    No weekend work required

    Positive work environment

    Advancement opportunities

    Good Work. Good Life. Good Hands® Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

    The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.