Customer Service Specialist

BeloForm Craft

Customer Service Specialist

Ames, IA +3 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Beloform is seeking a Customer Service Specialist to join our San Antonio team. This role is ideal for individuals who are motivated, detail-oriented, and passionate about providing outstanding support to our clients. You will be the primary point of contact for customer inquiries, ensuring a seamless and positive experience at every touchpoint.

    Responsibilities:

    • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.

    • Provide accurate information about products, services, and company policies.

    • Resolve customer issues efficiently, ensuring satisfaction and retention.

    • Maintain detailed and organized records of customer interactions.

    • Collaborate with internal teams to address customer needs and enhance service processes.

  • Qualifications

    Qualifications

    • Strong communication and interpersonal skills.

    • Problem-solving mindset with attention to detail.

    • Ability to manage multiple tasks and priorities effectively.

    • Professionalism and a customer-focused attitude.

    • Proficiency in basic computer applications.

    Additional Information

    • Competitive salary ($51,000 – $55,000).

    • Opportunities for professional growth and career advancement.

      • Supportive and collaborative work environment.
    • Skill development through training and ongoing learning.

    • Full-time, permanent position.

  • Locations
    Phoenix, AZ • Ames, IA • austin, TX • San Antonio, TX