Job Description
Beloform is seeking a Customer Service Specialist to join our San Antonio team. This role is ideal for individuals who are motivated, detail-oriented, and passionate about providing outstanding support to our clients. You will be the primary point of contact for customer inquiries, ensuring a seamless and positive experience at every touchpoint.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Provide accurate information about products, services, and company policies.
Resolve customer issues efficiently, ensuring satisfaction and retention.
Maintain detailed and organized records of customer interactions.
Collaborate with internal teams to address customer needs and enhance service processes.
Qualifications
Strong communication and interpersonal skills.
Problem-solving mindset with attention to detail.
Ability to manage multiple tasks and priorities effectively.
Professionalism and a customer-focused attitude.
Proficiency in basic computer applications.
Additional Information
Competitive salary ($51,000 – $55,000).
Opportunities for professional growth and career advancement.
Skill development through training and ongoing learning.
Full-time, permanent position.