Benefits:

Health insurance

Opportunity for advancement

Paid time off

Golf E-Commerce Customer Support Specialist

StickX Golf

Palm Beach Gardens, FL

Full-Time In Person – Palm Beach Gardens, FL (Role is not remote) Monday – Friday, 9 AM – 5 PM $25-30/hr (or salaried based on experience) Semi-Monthly Pay

StickX Golf is a premier golf equipment trade-in service based in Palm Beach Gardens, FL. Our e-commerce operations, StickHawk, specializes in offering authentic pre-owned golf clubs and gear at the most affordable prices online. We’re looking for an experienced Customer Support Specialist to help us raise the bar for online customer care. This is an in-person role based in our Palm Beach Gardens, FL headquarters supporting our online customers primarily via email and messaging.

What You’ll Do:

Deliver outstanding customer service across multiple e-commerce channels (via email, messaging, etc.)

Serve as the first point of contact for online customer inquiries, issues, and complaints

Manage orders, returns, refunds, and shipping inquiries with accuracy and attention to detail

Maintain and update inventory databases

Process returns and refunds

What We’re Looking For:

3+ years of multi-channel customer service experience (e-commerce preferred)

Strong written and verbal communication skills — clear, concise, and professional

Organized, detail-oriented, and reliable with excellent follow-through

Tech-savvy and quick to learn new systems

Comfortable working within the framework of an established inventory database

A true customer service pro who thrives on solving problems and creating positive experiences

Golf knowledge a plus, but not required

Why Join StickX:

Competitive pay and growth opportunities

Health insurance and paid time off

Fun, golf-focused team environment

Ready to tee off your next career move?

Apply today and help us deliver an ace experience to every golfer we serve.