Job Title: Customer Support Specialist

Location: Olathe, KS

Are you ready to take the next step in your career and join a company where customer service truly makes an impact? We’re partnering with a leading commercial contractor in Olathe, KS to find motivated individuals for their growing Customer Service team!

This is an entry-level opportunity with clear paths for advancement, perfect for candidates eager to gain valuable experience, sharpen their skills, and grow within a stable, people-focused organization.

Available Schedules:

• Tuesday – Saturday | 1:00 PM – 10:00 PM
• Sunday – Thursday | 1:00 PM – 10:00 PM
• Friday – Monday | 11:00 AM – 10:00 PM

Why You’ll Love This Opportunity: Customer Support Specialist 

• Competitive starting pay at $19/hour
• Multiple shift options to fit your schedule
• Entry-level role with growth and advancement opportunities
• Chance to be the “voice of the company” by supporting customers and making an impact every day

What You’ll Do: Customer Support Specialist 

• Be the first point of contact, handling inbound customer calls with professionalism and empathy
• Create and manage service tickets while gathering detailed customer information
• Schedule technicians and ensure customers get the right support at the right time
• Accurately quote services and promote available solutions
• Document all details to help dispatchers connect customers with the best-fit technician
• Maintain a positive, customer-first attitude—even in challenging situations

What We’re Looking For: Customer Support Specialist 

• High school diploma required; Associate’s or Bachelor’s preferred
• At least 1 year of customer service or administrative experience
• Strong attention to detail and accuracy in documentation
• Ability to work independently in a fast-paced, high-volume environment
• Comfort with Microsoft Office and other technical applications
• Excellent communication and problem-solving skills

Ready to make your move? Apply today and start building your career with a company that values growth, teamwork, and customer service excellence!