Customer Service Specialist

Wireless Concept

Customer Service Specialist

New Orleans, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Monday - Friday schedule

    Competitive salary

    Paid time off

    Training & development

    Customer Service Specialist 🎧📞

    Do you love talking to people, solving problems, and keeping things moving? If you’re quick on your feet, great on the phone, and ready to make an impact in the wireless world, this role is for you!

    What You’ll Be Rocking Every Day

    Chat it up with customers via inbound & outbound calls and emails

    Ask the right questions, uncover customer needs, and deliver smart solutions

    Build strong, lasting relationships with our customers

    Keep detailed notes so nothing slips through the cracks

    Jump into training sessions to stay sharp, confident, and up to speed

    What You Bring to the Table

    High school diploma or GED ✔️

    Previous customer service, sales, or wireless experience

    Comfort using computers and customer management systems

    Fast, accurate typing skills

    A friendly phone voice and clear communication style

    Strong active listening skills (you really hear what people are saying)

    Great organization and time-management skills — you can juggle it all

    Why You’ll Love Working Here

    Work-life balance for the win: Monday–Friday only, with no nights or weekends

    Supportive team with a positive, high-energy vibe

    Hands-on experience in the wireless industry

    Ongoing training to help you grow and succeed

    Real opportunities to build your career

    A role where your voice, ideas, and problem-solving skills actually matter

    Benefits

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities