Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Customer Service Supervisor

About you:

You're someone who:

Thrives in a positive, energetic work environment

Is seeking a close-knit team with a family-style culture Wants to grow professionally with a company that’s growing fast

Enjoys structure and organization but can juggle multiple tasks with ease

Has a passion for leading others and delivering great customer experiences

About us:

We’re a family-owned and operated tree care company with 27 years and 3 generations of experience. Our mission: deliver the highest quality tree care services while cultivating a workplace where our employees can thrive.

The Role: Customer Service Supervisor

We’re looking for a motivated and professional Customer Service Supervisor to lead our front-line customer service team.

Key Responsibilities:

Supervise and support the Customer Service Team

Answer phone calls and schedule customer appointments

Perform administrative duties: data entry, audits, quality control, etc.

Ensure a high level of customer satisfaction and team productivity

Handle supervisory and quality assurance tasks to keep things running smoothly

Implement training and mentorship of current and newly onboarded employees of the CSR department.

What You Bring:

High school diploma or equivalent

2+ year of supervisor or management experience

Strong background in customer service

Excellent multitasking, organizational, critical thinking, and leadership skills

A professional and task-oriented mindset

Reliable transportation for daily in-office work

What We Offer:

Compensation & Growth

$21–$24/hour (based on experience)

Regular opportunities for raises and promotions

Ongoing professional development

Benefits

Medical, Dental & Vision Insurance

401(k)

One Week Paid Time Off

Paid Company Holidays