Customer Service Supervisor for Printing and Direct Mail Business

INTIHAR HOLDING CO

Customer Service Supervisor for Printing and Direct Mail Business

Chantilly, VA
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking an experienced Customer Service professional to join our team. In this role, you will oversee customer service for a high paced print and direct mail business.

    Responsibilities

    Oversee operational aspects of the business

    Work directly with customers, providing proofs, delivering jobs on time.

    Manage production meetings

    Contribute to systems, processes, and procedures to increase efficiency and profitability

    Oversee warehouse operations and inventory control

    Qualifications

    At least 3 years in print production

    Previous experience as a customer service professional is preferred

    A solid understanding of organizational effectiveness and operations management

    Intermediate to expert level experience in Adobe Cloud, especially InDesign

    Excellent verbal and written communication

    Knowledge of sound business practices