Benefits:

401(k)

Job Summary:

We are seeking a professional and friendly Customer Service team member to serve as an ambassador for the shopping center. The ideal candidate will excel in communication with tenants and customers, both verbal and written. This role requires strong interpersonal skills, administrative skills, quick problem-solving abilities, and a commitment to excellent service.

Key Responsibilities:

Provide accurate information and directions for all customers

Answer phones, direct calls and transfer messages

Dispatch mall personnel via 2-way radio and email.

Know and execute Gift Card sales program

Respond to emails from tenants, vendors, and customers

Watch cameras, know your surroundings, report/address issues with teammates

Assist management with administrative duties as needed

Qualifications:

High school diploma or equivalent

Prior business telephone experience

Must have excellent verbal and written communication skills

Computer skills, specifically the ability to check/answer emails and data entry in Microsoft Excel

The ability to follow company procedures and processes

Must be able to pass a drug screening.

Work Schedule:

Part-time positions available.

Must be willing to work nights, weekends, and holidays. And cover weekday shifts for vacation.

Compensation:

$11 - $12/Hour, based on experience