Customer Service Team Member – Saddleback BBQ (Okemos & REO Town)

Saddleback BBQ

Customer Service Team Member – Saddleback BBQ (Okemos & REO Town)

Lansing, MI
Full Time
Paid
  • Responsibilities

    Job Title: Customer Service Team Member – Saddleback BBQ (Okemos & REO Town) Location: Okemos & REO Town (Lansing, MI) Type: Part-Time Shifts:

    Okemos: Daytime availability preferred

    REO Town: Part-time hours available

    Serve Up Smiles at Saddleback BBQ At Saddleback BBQ, we believe good BBQ is about more than just food—it’s about hospitality. We’re on the hunt for a Customer Service Team Member who brings great energy, attention to detail, and pride in every shift. You’ll be the face of Saddleback, helping customers feel welcomed and cared for while supporting daily operations.

    What You’ll Be Doing:

    Taking and preparing customer orders with accuracy and warmth

    Keeping front-of-house areas clean and inviting

    Communicating with kitchen staff to ensure smooth order flow

    Handling phone orders, online pickups, and in-person guests

    Providing top-notch service—even during the lunch/dinner rush

    What You Bring:

    Friendly, welcoming attitude with good communication skills

    Punctual and dependable

    Able to multitask and stay calm during busy hours

    Prior food service or customer-facing experience preferred

    Flexible to work part-time daytime or evening shifts

    What We Offer:

    A tight-knit team that values hustle and teamwork

    Flexible scheduling

    Career growth opportunities within Saddleback BBQ

    A supportive workplace where your contribution matters

    If you’re ready to work with great people and serve BBQ with a smile, we’d love to meet you. Apply today and start your Saddleback story.