Customer Service Team Member – Saddleback BBQ (Okemos & REO Town)
Job Title: Customer Service Team Member – Saddleback BBQ (Okemos & REO Town) Location: Okemos & REO Town (Lansing, MI) Type: Part-Time Shifts:
Okemos: Daytime availability preferred
REO Town: Part-time hours available
Serve Up Smiles at Saddleback BBQ At Saddleback BBQ, we believe good BBQ is about more than just food—it’s about hospitality. We’re on the hunt for a Customer Service Team Member who brings great energy, attention to detail, and pride in every shift. You’ll be the face of Saddleback, helping customers feel welcomed and cared for while supporting daily operations.
What You’ll Be Doing:
Taking and preparing customer orders with accuracy and warmth
Keeping front-of-house areas clean and inviting
Communicating with kitchen staff to ensure smooth order flow
Handling phone orders, online pickups, and in-person guests
Providing top-notch service—even during the lunch/dinner rush
What You Bring:
Friendly, welcoming attitude with good communication skills
Punctual and dependable
Able to multitask and stay calm during busy hours
Prior food service or customer-facing experience preferred
Flexible to work part-time daytime or evening shifts
What We Offer:
A tight-knit team that values hustle and teamwork
Flexible scheduling
Career growth opportunities within Saddleback BBQ
A supportive workplace where your contribution matters
If you’re ready to work with great people and serve BBQ with a smile, we’d love to meet you. Apply today and start your Saddleback story.