Benefits:

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Customer Service & Technical Support Specialist

Are you a tech-savvy individual with a passion for helping people? We're looking for a full-time, on-site Customer Service & Technical Support Specialist to join our team in Port St. Lucie, Florida!

In this customer-facing role, you'll be the first point of contact for our valued clients, providing friendly and efficient support. You'll work Monday through Friday, 8:30 AM to 5:00 PM.

What you'll do:

Answer incoming phone calls with a helpful and professional demeanor.

Manage and resolve support tickets efficiently.

Add and update customer information within our CRM system.

Assist with the setup and configuration of various CRM aspects.

Help the production team by adding courses to our Learning Management System (LMS).

What we're looking for:

Exceptional customer service skills – you're friendly, well-spoken, and enjoy interacting with people.

Strong IT skills and a solid technical acumen.

CRM experience is a must.

Extremely organized with a keen attention to detail.

A quick learner who can synthesize information effectively.

If you're a problem-solver with excellent communication skills and a knack for technology, we want to hear from you!