Customer Service

William J Smith & Son Inc

Customer Service

Warren, RI
Part Time
Paid
  • Responsibilities

    Part-Time Customer Service

    Faithful Friends Pet Cremation Wednesday–Friday | 9:00 AM–5:00 PM

    Faithful Friends Pet Cremation is seeking a compassionate, reliable, and organized part-time team member to support families during one of the most difficult moments of their lives. This role is ideal for someone who is calm under pressure, detail-oriented, comfortable working in a sensitive environment and of course loves animals!

    Schedule

    Wednesday–Friday

    9:00 AM–5:00 PM

    Part-time position

    Responsibilities

    Greet and meet with families compassionately and professionally

    Answer incoming phone calls and emails

    Schedule appointments and coordinate services

    Assist families with cremation options and paperwork

    Take pet into our care

    Maintain a calm, respectful, and organized front office environment

    Process payments

    Qualifications

    Strong communication and interpersonal skills

    Compassionate, empathetic, and professional demeanor

    Comfortable working with grieving families

    Ability to multitask, stay organized, and manage scheduling

    Basic computer and phone skills

    Ability to take direction and work well with others

    Must be comfortable in a setting revolving around dead humans and pets.

    What We’re Looking For

    Someone dependable and punctual

    Emotionally mature and respectful

    Able to work as part of a small team