Customer Service and Sales Manager

Two Maids - West Hartford

Customer Service and Sales Manager

West Hartford, CT
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Free uniforms

    Opportunity for advancement

    Profit sharing

    Training & development

    *If you have RETAIL SALES EXPERIENCE please apply! This is a great fit for anyone with retail experience.

    About the Role:

    Two Maids - West Hartford is looking for a Part Time Office Sales Manager! Join the award winning residental cleaning company. In this exciting role, you'll drive sales and enhance customer relationships while contributing to a vibrant work environment.

    Schedule: IN OFFICE: Monday - Friday, 8:15 AM – 12:15 PM +(20 hours per week)

    Location: 241 Park Rd, West Hartford, CT

    Compensation: $17.00 per hour + Profit Share

    Includes: Uniform shirt, clean private office, parking

    Office Management & Administration

    Office Opening: Ensure the office is open and operational by 8:15 AM.

    Phone Management: Professionally answer incoming calls serving as the professional first impression for Two Maids.

    Monthly Supply Management: Monitor, order, and organize all necessary office and cleaning supplies

    Client Services & Sales

    Lead Outreach: Proactively call and follow up with warm leads (inquiries, referrals, past clients) to introduce and sell the value of Two Maids' cleaning services.

    Sales: Articulate the benefits of our various cleaning packages, provide quotes, and close sales with professionalism and enthusiasm.

    Scheduling: Efficiently schedule and coordinate all cleaning appointments for our field team, ensuring optimal routing and client satisfaction.

    Customer Relations: Maintain a positive, long-term relationship with new and existing Two Maids clients.

    Requirements:

    At least 1 year of Customer Service & Sales Experience.

    Employee Management experience.

    Positive attitude and a passion for customer service.

    Ability to work independently.

    Proficiency in CRM software and Microsoft Office Suite.

    Car and clean driving record.

    Complete a Background Check

    We look forward to hearing from you! - TWO MAIDS

    *Proud to be female owned and operated. Equal Opportunity Employer.