Benefits:
Bonus based on performance
Free uniforms
Training & development
Member Experience and Sales Specialist
Are you energetic, outgoing, and passionate about helping people improve their lives through fitness?
Workout Anytime Somerset is looking for a high-energy, friendly team member to join our growing gym family. This position is much more than sitting behind a front desk. We are seeking someone who enjoys building relationships, providing exceptional customer service, and helping people take the first step toward achieving their fitness goals.
This role combines membership sales, customer engagement, lead follow-up, and front desk responsibilities. For the right candidate, there may be future opportunities to grow into a hybrid role that includes personal training and fitness coaching.
This position will begin approximately two months before our official grand opening as part of our pre-sales team.
During the pre-sales period, responsibilities will include:
Following up with prospective members who express interest in joining
Making outbound calls, texts, and emails to leads
Assisting with charter membership enrollment
Helping prospective members learn about our memberships and amenities
Building excitement within the community leading up to opening day
Representing Workout Anytime at local events and promotional activities when needed
Following our grand opening, the position will transition into a combination of member services, membership sales, and front desk operations.
Welcome members and guests with a positive, professional attitude
Conduct gym tours and introduce prospective members to our facility
Follow up with leads by phone, text, and email
Build relationships with current and prospective members
Assist with membership sales and enrollment
Check members in and maintain a clean, organized front desk area
Answer questions about memberships, amenities, and services
Help create a welcoming, motivating atmosphere for all members
Support gym marketing and community outreach efforts
Assist with light cleaning and facility upkeep as needed
Friendly, outgoing personality with a positive attitude
Strong communication and people skills
Comfortable starting conversations and building relationships
Customer service experience preferred
Sales experience preferred
Fitness industry experience is a plus, but not required
Self-motivated and dependable
Ability to work independently and as part of a team
Comfortable making phone calls and following up with prospective members
Passion for health, fitness, and helping others succeed
Someone who enjoys working in a fast-paced, people-focused environment
We're looking for someone who wants to grow with us. Candidates interested in pursuing personal training certifications or developing coaching skills will have opportunities to expand their role in the future.
This position is ideal for someone interested in building a long-term career in the fitness industry rather than simply working a front desk job.
Be part of launching a brand-new fitness facility in Somerset
Opportunity for career growth within the fitness industry
Performance-based earning opportunities through membership sales incentives
Positive, supportive team environment
Make a meaningful impact in people's lives every day
If you love fitness, enjoy working with people, and want a career that goes beyond a traditional front desk position, we'd love to hear from you.
Apply today and help us build the strongest fitness community in Somerset.