The Client Services & Operations Coordinator serves as a central point of coordination for clients, attorneys, and office operations. This role supports the firm's mission by helping ensure that clients receive a positive, organized, and responsive experience from engagement through completion of their estate planning matter. Benefits & Compensation Job Type: Full-time, in-office, Monday through Friday, 8:30 am to 5:30 pm Pay: $20 to $26 per hour, depending on experience Paid Holidays and Earned Paid Time Off Health, Dental, Vision, and Life Insurance To apply, write a cover letter, resume of past work history, and references. In the cover letter, be sure to include a short statement of what you find most compelling about this position and how your experience could be an asset to the role. Responsibilities: Manage front-office functions, Answer incoming calls, Greet clients and other guests to the office, Supporting day-to-day office administration, Facilitating client communications, Coordinating the progression of client matters through established workflows, Schedule Meetings, Ensuring administrative, scheduling, client communication, and file management tasks are completed accurately and on time. Qualifications: We are seeking a proactive, organized professional who takes initiative, follows through on commitments, and contributes positively to the client experience and the firm's overall effectiveness. Success in this position requires strong organizational skills, attention to detail, professionalism, follow-through, and the ability to coordinate multiple priorities while maintaining a high level of client service. Key Competencies **Organization & Time Management: **Effectively manages multiple responsibilities, deadlines, and competing priorities while maintaining accuracy and attention to detail. Client Service: Demonstrates professionalism, responsiveness, empathy, and a commitment to providing an exceptional client experience. Communication: Communicates clearly and professionally with clients, attorneys, vendors, and team members through written, verbal, and electronic channels. Administrative Accuracy: Maintains accurate records, documentation, scheduling, and data entry in accordance with established procedures. Problem Solving: Identifies issues, gathers relevant information, and coordinates appropriate next steps within established workflows. Technology Proficiency: Comfortably utilizes firm software, scheduling systems, document management platforms, and office technology to support daily responsibilities. Successful Candidates Take ownership of their assigned responsibilities and follow established processes Communicate effectively and professionally with clients and team members Anticipate routine needs and prepare accordingly Maintain a high level of organization and attention to detail Demonstrate reliability, accountability, and professionalism Support the firm's mission, values, and service standards Contribute to a collaborative, team-oriented work environment Consistently meet performance expectations, deadlines, and attendance requirements The ideal candidate finds satisfaction in helping others, creating order from complexity, and supporting clients and attorneys through important life-planning matters. Compensation: $20 - $26 hourly

• Manage front-office functions, • Answer incoming calls, • Greet clients and other guests to the office, • Supporting day-to-day office administration, • Facilitating client communications, • Coordinating the progression of client matters through established workflows, • Schedule Meetings, • Ensuring administrative, scheduling, client communication, and file management tasks are completed accurately and on time.