Amplitel Technologies is a security-focused Managed Service Provider (MSP) based in Northeast Wisconsin. We serve government agencies, municipalities, manufacturing firms, and highly regulated businesses with secure, transparent, and high-quality technical solutions. If you have an understanding of common SMB technologies, appreciate a collaborative environment, and enjoy interfacing with business owners and key stakeholders, we would love to hear from you! This is an on-site opportunity located in Kaukauna, WI.
We’ll provide:
Generous benefits package including health/dental/vision insurance, PTO, and Simple IRA
Quarterly Incentive opportunities
Additional perks including a gym membership and IT training reimbursement
Predictable set schedule of 7:45am - 4:45pm to help promote work/life balance
A collaborative environment that provides feedback on a regular basis
Salary of $70-80k based on experience
What you’ll do:
Be the primary point of contact for clients, building long-term relationships with them and acting as a client advocate
Explore opportunities to add value to clients in line with their long-term goals and needs
Conduct regular client touch base discussions to identify problems and opportunities for improvement
Create quotes for standard projects and day-to-day items
Drive the onboarding process with new clients – facilitate regular, open communication and ensure clients feel supported during the process
Assist in creating training courses and educational materials
Skills you’ll need:
Experience in customer service, account management, or inside sales
Intermediate proficiency with Windows and MS Office
An outgoing, poised personality and comfort talking to clients regularly
Critical thinking skills and ability to stay organized
MSP experience a big plus!
Ready to apply?
Quick apply with your resume
OR
Get a head start on the application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-OYP6ZEQF1?u=1182753