Customer Success Representative – Technical Products

IFP Automation

Customer Success Representative – Technical Products

Fishers, IN
Full Time
Paid
  • Responsibilities

    $50,000 – $55,000 / year + benefits | Fishers, IN

    Be the go-to contact for customers in a high-tech, fast-growing company. Learn technical products, collaborate with engineers, and help customers get the solutions they need.

    What You’ll Do

    • Manage customer interactions: quotes, orders, and follow-ups.

    • Partner with outside sales engineers to keep projects moving smoothly.

    • Learn technical product details with in-house training.

    • Work with vendors for best pricing and on-time delivery.

    • Keep data accurate in our ERP system.

    • Occasionally assist with shipping/receiving when needed.

    What We Offer

    • $48K–$55K salary + 401(k) match.

    • Anthem health plans, dental, vision, life, disability.

    • Paid time off & holidays.

    • Professional development in a high-demand industry.

    You Are

    • Skilled in customer service, inside sales, or order processing.

    • Detail-oriented, organized, and comfortable with technology.

    • Strong communicator and problem-solver.

    • Interested in growing your technical knowledge while helping customers.