Customer Success & Sales Representative

Lawn Doctor of Fleming Island and Oakleaf

Customer Success & Sales Representative

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Paid time off

    Company car

    Customer Success & Sales Representative

    Company: Lawn Doctor of Greater Jacksonville Location: Jacksonville, Florida

    Help Homeowners. Build Relationships. Earn What You're Worth.

    Lawn Doctor of Greater Jacksonville is seeking a customer-focused Customer Success & Sales Representative to join our growing team.

    This consultative sales role combines office work with customer visits throughout Northeast Florida. You'll educate homeowners, evaluate lawn conditions, recommend customized treatment programs, and convert qualified leads into long-term customers.

    Compensation & Benefits

    Competitive weekly pay

    Uncapped commission

    Benefits package available

    Paid training and professional development

    Career advancement opportunities

    Stable, year-round employment

    Company-provided tools and resources

    Annual company-paid sales training trip to Nashville, TN to collaborate with Lawn Doctor sales teams from across the country

    Position Summary

    You'll serve as a trusted advisor by evaluating lawns, explaining treatment options, recommending customized programs, and delivering an outstanding customer experience. Success comes from building relationships, solving problems, and confidently asking for the sale.

    Responsibilities

    Convert inbound leads into customers

    Conduct lawn evaluations

    Recommend treatment programs

    Prepare estimates and follow up on opportunities

    Educate customers and resolve concerns

    Upsell additional services when appropriate

    Maintain accurate CRM records

    Work closely with Customer Service and Operations

    Services You'll Recommend

    Lawn Fertilization • Weed Control • Aeration • Tree & Shrub Care • Mosquito Control • Fire Ant Control • Soil Health • Disease & Fungus Management

    Education & Experience

    Candidates must meet one of the following:

    Bachelor's degree in Business, Marketing, Communications, Agriculture, Horticulture, Plant Science, Turfgrass Management, or a related field; OR

    Two or more years of successful sales experience in lawn care, pest control, landscaping, irrigation, tree & shrub care, or another residential home service industry; OR

    An equivalent combination of education and relevant experience.

    Preferred Background

    Experience as a:

    Lawn Care Sales Representative

    Lawn Care Technician

    Customer Service Representative

    Pest Control Technician or Sales Representative

    Landscape Account Manager

    Home Services Sales Professional

    Experience diagnosing lawn problems and converting recommendations into recurring service agreements is highly preferred.

    Qualifications

    Valid driver's license and reliable transportation

    Excellent communication and customer service skills

    Professional appearance

    Organized and detail-oriented

    Comfortable working in the office and in the field

    Computer proficiency and ability to learn CRM software

    Self-motivated, goal-oriented, and dependable

    Why Join Lawn Doctor?

    We invest in our employees through ongoing training, coaching, and career development. You'll enjoy weekly pay, uncapped commissions, year-round employment, and opportunities to learn from top-performing Lawn Doctor sales professionals across the country.

    If you're an experienced lawn care, pest control, customer service, or home services professional looking for a rewarding sales career, we'd love to meet you.

    Signing Bonus Available for Highly Qualified Candidates

    Apply today to join Lawn Doctor of Greater Jacksonville!

    • All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.